my account has been hacked and it says it doesnt exist

Question

My Microsoft account email was changed after I was tricked into giving a password reset code through a Discord verification scam. My original email was <Mod remove PII> @gmail.com. Now when I try to sign in, it says the account doesn’t exist. The hacker changed the primary email to si*****@igloos.cc. I still have access to my original email and can verify ownership. I also have Minecraft purchase info and approximate account creation date. My xbox gamertag is <Mod remove PII>. Help please. 

Answer 1

Hello jacib yiword,

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.  

Thank you for posting on Microsoft Q&A forum

I understand that your Microsoft account was hacked after you were tricked into giving a password reset code through a Discord verification scam.Please refer to this site for instruction on what to do to recover your hacked account:

How to recover a hacked or compromised Microsoft account

If you require more assistance, here is also how to contact Microsoft Support.

1. Open a website link - Contact - Microsoft Support 
2. In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below. 
3. In this section, you will need to sign in to your Microsoft account. 
4. Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm 
5. You can select " Chat with a support agent in your web browser " to access the chat window.