How to remove old versions of Office from my computer and install Office 2024 Home and Business Pc

Question

After installing Office 2024 (for PC - not 365), I still see that the old versions of Excel, Word and Powerpoint exist when I select the icon. I have tried to uninstall but the still show on my computer. What do I do?

Answer 1

Hi Kevin,

Please use the uninstall troubleshooter tool to remove the existing version of Office.

https://aka.ms/SaRA-officeUninstallFromPC

If the uninstall troubleshooter doesn't completely uninstall Office from your PC, you can try to manually uninstall Office.

Manually uninstall Office - Microsoft Support

Answer 2

To remove old versions of Office from your computer before installing Office 2024, you can follow these steps:

1. Uninstall Previous Versions: Before installing Office 2024, it is recommended to uninstall any previous versions of Office. You can do this using the Office Deployment Tool (ODT) and specifying the RemoveMSI element in your configuration.xml file. This will help you uninstall all Office products installed via Windows Installer (MSI).
2. Using Configuration File: Here’s an example of how your configuration.xml file might look:

      <Configuration>
        <Add OfficeClientEdition="64" Channel="Current">
            <Product ID="O365ProPlusRetail">
               <Language ID="en-us" />
            </Product>
        </Add>
        <RemoveMSI />
      </Configuration>
   

   This configuration will uninstall any existing MSI versions of Office before installing Office 2024.
3. Check for Remaining Icons: After uninstalling, if you still see icons for the old versions of Excel, Word, and PowerPoint, it may be necessary to restart your computer to refresh the system and remove any lingering shortcuts.
4. Using Microsoft Support and Recovery Assistant: If you encounter issues while uninstalling, you can use the Microsoft Support and Recovery Assistant tool to help you remove Office completely.
5. Reinstall Office 2024: Once all previous versions are uninstalled, you can proceed to install Office 2024 without any conflicts from older versions.

If you have specific products you want to keep while uninstalling others, you can specify that in your configuration file using the IgnoreProduct line.

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References:

• Remove existing versions of Office before installing Office LTSC 2024
• Upgrade your Microsoft 365 for business users to the latest apps
• Remove existing MSI versions of Office when upgrading to Microsoft 365 Apps