i want a refund on my subscription please.

Question

today I get a massage from Microsoft about a subscription of Microsoft 365 personal and i forgot about it
can you please help me cancel the subscription and make refund on the cost.

Answer 1

Go to https://account.microsoft.com/services and sign in with your credentials. Turn off recurring billing, if it is enabled, and then you should be able to cancel the subscription. See also https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b .

Answer 2

To request a refund for your Microsoft 365 Personal subscription, you will need to cancel the subscription first. Here are the steps to do so:

1. Turn off recurring billing if it is enabled. You can do this by visiting your account at Microsoft Account Services.
2. After turning off recurring billing, you can proceed to cancel your subscription. For detailed instructions, refer to the article on how to cancel a Microsoft 365 subscription.
3. Once you have canceled your subscription, you can request a refund. For assistance with billing issues, it is recommended to contact Microsoft Billing Support directly.

Make sure to save any important data before canceling your subscription.

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References:

• Cancel a Microsoft 365 subscription
• Cancel your subscription in the Microsoft 365 admin center