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Can't cancel reoccurring billing.

Luke Rossing 5 Reputation points
2026-02-21T15:17:30.23+00:00

I am being charged for a PC Game Pass subscription on a Microsoft account that I no longer have access to. I cannot sign in to manage or cancel the subscription because I no longer have access to the associated email address or login credentials. The charges are continuing to renew monthly, and I would like assistance canceling the subscription immediately and stopping any future billing. I can provide the charge dates, amounts, order number, and the last four digits of the card being charged to help verify ownership. Please let me know what information you need from me to resolve this as soon as possible.

Microsoft Security | Microsoft Authenticator
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