Stolen Credit Card

Question

I need to pay my monthly subscription. I pay by PayPal which is currently not available because my bank has stopped my cards . Until new cards are issued I cant restart Paypal . How do I pay my subscription. My only option is bank transfer but I need Microsoft's details

Answer 1

Hello

To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

Answer 2

How do I contact Microsoft support to help with billing issues

Answer 3

To pay your subscription via bank transfer, you will need to follow the payment instructions provided on your invoice PDF file. The invoice will contain the necessary bank details for making the transfer. If you are unsure about the specific details, you can typically find the payment instructions for your country/region in the Azure portal or on the invoice itself.

If your invoice amount exceeds the threshold for your currency, you will not be able to pay with a credit or debit card, so a bank transfer would be the appropriate method in your case.

Make sure to specify the invoice numbers if you are remitting multiple invoices in a single wire transfer.

If you need further assistance, consider contacting Microsoft Support for help with your billing issues.