Virtualization (SVM) Causing Blue Screen on Windows 10 with Ryzen 5 3600

Question

Hello,

I am using Windows 10 Education (Version 10.0.19045 Build 19045) on a desktop PC with the following specifications:

• CPU: AMD Ryzen 5 3600

Motherboard: MSI B450M-A PRO MAX (MS-7C52)

BIOS Version: 3.90 (11/27/2020)

RAM: 16 GB

BIOS Mode: UEFI

When I enable SVM (virtualization) in the BIOS, Windows shows a blue screen during boot, mostly "MEMORY_MANAGEMENT" bsod. If SVM is disabled, Windows runs normally.

In Windows Features, options like Virtual Machine Platform and Windows Sandbox show that virtualization support is disabled in the firmware.

Before updating my BIOS, I would like to confirm:

1. Are there known compatibility issues between Windows 10 (Build 19045) and older AMD AGESA BIOS versions when enabling SVM?
2. Are there specific Windows settings or updates required to ensure stable virtualization support on Ryzen 5 3600?
3. Is there any known conflict between Hyper-V components and certain AMD chipset drivers that could cause a blue screen?

ALL of these options are unchecked:

• Hyper-V
• Virtual Machine Platform
• Windows Hypervisor Platform
• Windows Sandbox

Thank you for your assistance.

Best regards, Mohamed Felfel

Answer 1

Enabling SVM (Secure Virtual Machine) on your AMD Ryzen 5 3600 can sometimes lead to blue screen errors, such as "MEMORY_MANAGEMENT." Here are some insights regarding your questions:

1. Compatibility Issues: There can be known compatibility issues between older AMD AGESA BIOS versions and Windows 10, especially when enabling virtualization features like SVM. It's often recommended to update your BIOS to the latest version to ensure compatibility with newer operating systems and features.
2. Windows Settings and Updates: To ensure stable virtualization support, make sure that your Windows 10 is fully updated. Sometimes, specific updates or settings may be required, but since you have virtualization features unchecked, it may not be necessary to adjust anything in Windows itself until you resolve the BIOS settings.
3. Conflicts with Hyper-V Components: While you have Hyper-V and related components unchecked, conflicts can still arise from AMD chipset drivers or other installed drivers that may not be fully compatible with virtualization features. It's advisable to check for the latest chipset drivers from MSI or AMD that are compatible with your motherboard and CPU.

If you continue to experience issues after updating your BIOS and drivers, consider disabling SVM until you can confirm compatibility or seek further assistance from support forums or technical support.

---

References:

• Windows shows blue screen error when booting an Azure VM
• Windows shows "CRITICAL SERVICE FAILED" on blue screen when booting an Azure VM