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charges on visa account cnat find my account

lynda lacasse 0 Reputation points
2026-02-21T17:32:00.2+00:00

Hello i am charged on a visa a total of 19.21$ i cannot get into that account cant find that account and i am being charged 13$ on a different account

help

the charges of the visa shows: microsoft#G[Moderator note: personal info removed]

thank you

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  2. John Jefferson Doyon 60,440 Reputation points Independent Advisor
    2026-02-21T19:32:08.2+00:00

    Hi, I'm John!

    If you haven’t already, I recommend checking your Microsoft account for recent purchases or subscriptions using the steps here:

    • Please sign in to your Microsoft account’s billing page at https://account.microsoft.com/billing/orders
    • Adjust the date range to include the purchase date.
    • Then click “Show details” under each order to see what the charge is for.
    • If it doesn’t look familiar, click “Order help” and then select “How to investigate a billing charge.” Follow the prompts to investigate the billing charges and find out more about them.

    If the charge still doesn’t look familiar, it may be linked to another Microsoft subscription in your household or even a family member’s account.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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