Share via

How to remove this?

Angelica Decena 0 Reputation points
2026-02-21T17:42:54.1933333+00:00

Screenshot 2026-02-22 013911

hello! this has been annoying me for years now and i cannot handle it anymore. I wanna remove my old school name in this computer but it won't let me. I already did some of the recommendation to check my work & school connection in the setting but its not there at all.

help please :) asap...

Windows for home | Windows 11 | Accounts, profiles, and login
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. EmilyS726 211K Reputation points Independent Advisor
    2026-02-21T19:04:17.9666667+00:00

    Can you go to your Windows Settings > Accounts > Access Work or School (note, it is the briefcase icon, not the little person icon). Then see if the organization email address is still listed? If so, click on it and then disconnect it.

    ==================

    Next, type contro panel in the search on the taskbar to launch it, then go to Credential Manager > Windows credential tab, look for anything referencing the organization account, right click and delete all that is found.

    ===============

    Hold down Windows + R keys, copy and paste the following path into the run box (one at a time please), and press enter to launch the folder. When it is launched, delete everything in the folder. If you run into any sub folder that will not allow you to delete, go into that sub folder, and delete from within.

    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

    %LocalAppData%\Microsoft\OneAuth

    %LocalAppData%\Microsoft\TokenBroker

    %LocalAppData%\Microsoft\IdentityCache  

    ========================= Restart the computer after that.

    Then check to see if the organization account is now gone.

    0 comments No comments

  2. Q&A Assist
    2026-02-21T17:43:03.6566667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To remove your old school name from your computer, you can try the following steps:

    1. Check Your Accounts: Go to Settings > Accounts > Access work or school. If your school account is listed there, select it and click Disconnect.
    2. Remove from Microsoft Teams: If you are using Microsoft Teams, make sure to sign out of the school account. Open Teams, click on your profile picture in the top-right corner, and select Sign out.
    3. Change User Account Settings: If the old school name is associated with your user account, you may need to create a new local account. Go to Settings > Accounts > Your info and select Sign in with a local account instead. Follow the prompts to set up a new account.
    4. Unenroll from Intune: If your device is managed by your school through Intune, you might need to unenroll it. You can do this by going to the Company Portal app or website, selecting your device, and choosing to remove it.

    After completing these steps, restart your computer to see if the changes have taken effect. If you still encounter issues, consider reaching out to your school's IT support for further assistance.


    References:

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.