download Chinese characters

Question

I always get error code 0x80070032 when I install Chinese characters by add another language

Answer 1

Hi @Jason Shen

Thank you for posting your question in the Microsoft Q&A forum.    

Regarding your issue, error code 0x80070032 when adding Chinese (Simplified or Traditional) usually indicates that Windows is unable to download or install the language pack through Windows Update.  

Here are a few steps you can try: 

1. The "Metered Connection" toggle 

• Go to Settings > Network & Internet > Wi-Fi (or Ethernet). 
• Click on your current network properties. 
• 
• Ensure "Metered connection" is toggled Off. 

2. Restart Essential Services 

• Type cmd in your Start menu, right-click it, and select Run as Administrator. 
• Type the following commands one by one, pressing Enter after each: 
• net stop wuauserv 
• net stop bits 
• net start wuauserv 
• net start bits 

3. Clear the SoftwareDistribution Folder 

• Open File Explorer and navigate to: C:\Windows\SoftwareDistribution 
• Delete everything inside this folder.
• Restart your computer and try adding the Chinese language pack again.   

Hopefully it will help work with your issue and if you have any other questions or need further assistance, feel free to ask. 

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Answer 2

tell me details of sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth

Answer 3

show me the details of above step 4 and 5

Answer 4

The error code 0x80070032 typically indicates that there is a problem with the file path or the system cannot find the specified file. When trying to install Chinese characters or any language pack in Windows, ensure that you have the necessary permissions and that the system is up to date. Here are a few steps you can take to troubleshoot this issue:

1. Check for Windows Updates: Make sure your Windows 11 is fully updated, as updates can resolve many installation issues.
2. Use Administrator Privileges: Ensure you are logged in as an administrator or have the necessary permissions to install language packs.
3. Verify Language Settings: Go to Settings > Time & Language > Language and ensure that the Chinese language pack is correctly listed. If not, try removing and re-adding it.
4. Check for Corrupted Files: Run the System File Checker (SFC) tool to check for and repair corrupted system files. You can do this by running sfc /scannow in an elevated Command Prompt.
5. Use DISM Tool: If the issue persists, you can use the Deployment Image Servicing and Management (DISM) tool to repair the Windows image. Run the command DISM /Online /Cleanup-Image /RestoreHealth in an elevated Command Prompt.

If these steps do not resolve the issue, consider checking the Microsoft support documentation for further assistance on language pack installation issues.

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References:

• Chinese IME dictionaries shows "not ready yet" in Windows Server 2022
• Error when you install VC Runtime: The filename, directory name, or volume label syntax is incorrect