Either the sub lapsed (if you own the domain and are the admin) or your mailbox was removed.
If you are the admin, log into admin.microsoft.com to check. If you are not the admin, you'll need to talk to your admin.
Outlook is not working, my mailboxes are all empty.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 26%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Bocek
0
Reputation points
Error code logging in. Could my subscription have lapsed?
bounced emails sent to me
Moved from: Microsoft 365 and Office | Access | For home | Other
Outlook | Windows | New Outlook for Windows | For home
1 answer
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Diane Poremsky MVP 17,231 Reputation points MVP Volunteer Moderator2026-02-22T00:43:14.69+00:00