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How do I get customized Word keyboard shortcuts in Outlook?

Barbara Brady 0 Reputation points
2026-02-21T22:09:07.63+00:00

I want the Microsoft developers to hear this! When will you make it possible to import Word customizations into Outlook?

Before Word was integrated into Outlook, there was a optional setting (in Outlook) to edit in Word. With this option selected, all of the features of Word were available in Outlook, including customized keyboard commands.

When Outlook was updated to incorporate Word, the default features of Word became available in Outlook automatically, but not user customizations.

In Outlook Options, in the Customize Ribbon section, there is an Import/Export dropdown with an "Import customization file option." However, only Outlook Customization can be imported. Why not make it possible to import Word customizations into Outlook?

Microsoft 365 and Office | Word | For business | Windows
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  1. John Korchok 230.1K Reputation points Volunteer Moderator
    2026-02-21T22:26:43.83+00:00

    In Office, neither Outlook nor PowerPoint support custom keyboard shortcuts. If you would like to make a suggestion that this feature be added to Outlook, please choose Help>Suggest a Feature or Help>Feedback>Make a suggestion.

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  2. Charles Kenyon 164.1K Reputation points Volunteer Moderator
    2026-02-23T02:43:42.09+00:00

    Look at Stefan's answer and the comments. Some keyboard shortcuts can be created in NormalEmail.dotm that will work in Outlook classic.

    What keyboard shortcuts are you trying to add? To do what?

    Consider saving text snippets as AutoText in that template. They can be inserted through AutoComplete or through a keyboard shortcut.

    AutoText and AutoComplete do work in Outlook Classic. I've used them.

    So does AutoCorrect. See http://wordfaqs.ssbarnhill.com/AutoCorrect.htm I don't think that you would be able to use formatted AutoCorrect, though. I haven't tried, though.

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  3. Stefan Blom 334.9K Reputation points MVP Volunteer Moderator
    2026-02-21T23:49:38.1+00:00

    If you open the NormalEmail.dotm template for editing in Word, you can customize (some of) the keyboard shortcuts there. This applies to classic Outlook for Windows, only.

    1 person found this answer helpful.

  4. Q&A Assist
    2026-02-21T22:09:12.47+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Currently, Outlook does not support importing custom keyboard shortcuts from Word. The customization options available in Outlook are limited to its own features, and while the integration with Word provides access to some Word functionalities, user-defined customizations are not included. This limitation means that users cannot transfer their personalized keyboard shortcuts from Word into Outlook directly.

    For now, users can only customize Outlook's own ribbon and commands through the options provided in Outlook itself.

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