cancel prescription

Question

I want to cancel my prescription. I need to cancel my free trial prescription

Answer 1

Hello, good day and thanks for your question. To add to the above which is inclined on the business side, as you have the existing trial subscription, you will need to cancel it first and then you can go to https://account.microsoft.com/services/microsoft365/billing and try it from there or try to turn off the recurring billing at https://go.microsoft.com/fwlink/?linkid=2277073 and you can also follow the guided steps indicated from the link below.

https://support.microsoft.com/en-us/account-billing/turn-recurring-billing-on-or-off-for-a-microsoft-subscription-66f40aee-2317-f74b-40f9-2be7e92f0167

https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

Answer 2

To cancel your free trial subscription for Microsoft 365, you can do so at any time to stop future charges. Here’s how you can cancel your free trial:

1. Turn off recurring billing: Go to the Microsoft 365 admin center and turn off recurring billing. This will prevent any charges once your trial period ends.
2. Let it expire: If your trial subscription does not have a payment method associated with it, you can simply let it expire at the end of the trial period without being charged.

If you need further assistance or if you have a specific billing account type, please refer to the relevant documentation or contact support for help.

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References:

• Cancel your subscription in the Microsoft 365 admin center
• Try or buy a Microsoft 365 for business subscription