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I need help to navigate the Face Check with Microsoft Entra Verification ID

Bryian Montgomery 0 Reputation points
2026-02-22T02:22:20.7333333+00:00

I can't get the face check to work on the Microsoft authenticator app to work.

I need help to navigate the Face Check with Microsoft Entra Verification ID

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Q&A Assist
    2026-02-22T02:22:27.8133333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To navigate the Face Check with Microsoft Entra Verified ID, follow these steps:

    1. Ensure Prerequisites: Make sure that Microsoft Entra Verified ID is set up in your tenant and that you have enabled the Face Check Add-on. You can check the setup instructions here.
    2. Create a Test User: If you haven't already, create a test user in your Microsoft Entra tenant and upload a profile photo. This photo will be used for the Face Check verification.
    3. Use MyAccount: Sign in to MyAccount as the test user and issue a VerifiedEmployee credential for that user.
    4. Public Test App: Use the public test app provided by Microsoft to present your VerifiedEmployee credential using Face Check. When prompted, select the option to perform the Face Check, which will compare your live selfie to the uploaded photo.
    5. Confidence Score: After the Face Check is performed, you will receive a confidence score indicating how closely your selfie matches the uploaded photo. If the score is high enough, you can share the credential with the relying party (the application requesting verification).

    If you encounter issues, ensure that your appearance in the selfie closely matches the uploaded photo, as significant changes may affect the verification process.


    References:


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