Please refer suggestions in this support article: https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5
My camera is not working
I am receiving an error message when I try to turn on my camera nad it says an app may be blocking access. camera .png
Windows for home | Other | Devices and drivers
2 answers
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Kapil Arya 37,196 Reputation points Volunteer Moderator2026-02-22T06:46:39.0266667+00:00 -
EmilyS726 211.9K Reputation points Independent Advisor2026-02-22T02:58:02.13+00:00 Most camera issues can be due to a physical privacy cover covering the lens. Make sure that's not the case.
Otherwise there is usually a physical button/key/switch you can use to turn the camera on or off. For example, most Lenovo uses F8 or Fn+F8, or a switch above the lens, HP has a camera key or a button on the side of the laptop, MSI uses F6 or Fn+F6, etc.
If you are not sure, please hold down Windows + R keys, type in msinfo32.exe and hit enter. Then share a screenshot of the System Information window. Thanks!