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Register Exam AZ-500 Fail. Face unexpected Error

Seree(Poon) Yengsakulpaisal 0 Reputation points
2026-02-22T03:06:19.9666667+00:00

i'm trying to register AZ-500 exam but when i click after fill in information at microsoft learn (it should continue to Vue) it got struck at learn microsoft page with an error.

Unexpected error

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

i urgently need to reigister exam. because my company require me to pass them. can you help me fix this ?

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  1. Q&A Assist
    2026-02-22T03:06:26.8333333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are encountering an unexpected error while trying to register for the AZ-500 exam on Microsoft Learn. This issue may be related to your account being blocked by Pearson Vue, which can happen due to multiple failed payments. To resolve this, you should contact Pearson Vue support to lift the block on your account.

    Additionally, if the issue persists, you can reach out to Microsoft Certification Support for further assistance with scheduling your exam. They can help address any technical issues you may be facing during the registration process.


    References:

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