output audio

Question

when using zoom, participants cannot hear me, I hear them fine.

Answer 1

If participants cannot hear you during a Zoom call while you can hear them, it may be due to issues with your microphone. Here are some troubleshooting steps you can follow:

1. Check Microphone Permissions: Ensure that Zoom has permission to access your microphone. This is often a common issue.
2. Verify Microphone Functionality: Make sure your microphone is working properly. You can test it in other applications or use the built-in sound settings on your device to check if it captures sound.
3. Network Issues: Sometimes, network connectivity can affect audio transmission. Ensure that your internet connection is stable.
4. Zoom Audio Settings: In Zoom, go to the audio settings and check if the correct microphone is selected. You can also test your microphone from there to see if it is picking up sound.
5. System Volume Settings: Check your system's volume settings to ensure that the microphone volume is not muted or set too low.
6. Hardware Mute: If you are using a headset or external microphone, ensure that it is not muted by a physical switch.
7. Replug the Microphone: If you are using an external microphone, try unplugging it and plugging it back in.

If these steps do not resolve the issue, consider reaching out to Zoom support for further assistance.