not receiving emails to my Hotmail account

Question

have tried reinstalling across many devices, plenty of available storage.

Answer 1

Hello. Have you checked if they appear at outlook.com?

Try signing in there to confirm delivery, reviewing Junk and Focused Inbox, checking blocked senders and rules, and verifying your account is active at https://account.live.com/activity

If emails still don’t appear, use the Microsoft Support and Recovery Assistant at https://support.microsoft.com/assistra/diagnoseto scan your account and Outlook settings.

Answer 2

If you're not receiving emails to your Hotmail account, there are a few potential issues to consider:

1. Forwarding Rules: Check if you have any forwarding rules set up that might be diverting your emails elsewhere. Sometimes, settings can change unexpectedly, leading to emails not appearing in your inbox.
2. Email Storage: Ensure that your email storage is not full. Although you mentioned having plenty of available storage, it's good to double-check this.
3. Account Settings: Review your account settings to ensure that your Hotmail account is configured correctly. Sometimes, settings can be altered without your knowledge.
4. Reinstallation: Since you've already tried reinstalling the app on multiple devices, ensure that you are using the latest version of the Outlook app and that your device's operating system is up to date.
5. Server Issues: Occasionally, there may be server-side issues affecting email delivery. If this is the case, waiting for some time might resolve the problem.

If these steps do not resolve the issue, consider reaching out to Microsoft support for further assistance.