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I need support

Trayarder 0 Reputation points
2026-02-22T09:02:04.53+00:00

My account got hacked and the hacker either deleted it or he changed the alias cause whn i try ti log in "the account doesnt exist". i dont actually care about the account but i have minecraft on that account so i need it back, where can i send an email to microsoft support to get support for my account? (I alredy tried the account recovery but "the account doesnt exist"

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. DaveM121 851.8K Reputation points Independent Advisor
    2026-02-22T09:36:44.61+00:00

    I wish I had better news, but when a Microsoft account is hacked, if the hackers change the associated Email, then that account is usually no longer recoverable, this forum is just a user to user account and no-one here has any account access, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    Sadly, if you are unable to recover the Microsoft account, Mojang indicated the associated Minecraft account is not recoverable.

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