My bluetooth does not connect

Question

My Bluetooth does not want to connect my headphones.

Answer 1

Hi, I'm John! I will help you with this.

May I know what troubleshooting steps you have already taken? This will help me avoid recommending them again.

If you haven't tried anything yet, please start by following the steps below:

Uninstall the current Bluetooth driver:

• Right-click the Start button and select Device Manager.
• Expand Bluetooth, right-click your Bluetooth Adapter, and choose Uninstall device.
• Check the box for Attempt to remove the driver for this device, then click Uninstall.
• Click Action in the top menu and select Scan for hardware changes.
• This forces Windows to detect and reinstall missing drivers automatically. Check if the issue persists.

If issue still persists:

• Please try to re-pair Bluetooth devices, you can follow these steps:
• Press Windows + I key to open Settings. > Click Bluetooth & Device. > Turn on Bluetooth.
• Click "View more devices" and look your device from "Audio".
• If you find your device in (Input, Audio, or Other devices) click three-dots (...) and select "Remove device". > Click "Add device". > Select "Bluetooth".
• Wait for the scan and look for your device in the list. Make sure it's in range and pair device again.

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If the issue persists, please provide more details by answering my questions.

Click "Add comment" below to let me know.

Regards,

John J.D.