Request to Transfer Certification to Primary ID

Question

Dear Support Team,

I hope you are doing well.

When I enrolled for my certification exam, I unintentionally booked it using the Exam ID <Mod mask PII> sxxx @outlook.com, whereas my primary certification ID is <Mod mask PII> yxxx @live.com. I have successfully passed the Microsoft AZ-500 exam, and I would now like to have this certification transferred to my primary ID.

I no longer require the account <Mod mask PII> sxxx @outlook.com and would appreciate your assistance in moving the certification to <Mod mask PII> yxxx @live.com.

Please let me know if you need any additional information from my side.

Thank you for your support.

Kind regards,

Raja Saqib Yameen

Answer 1

To transfer your Microsoft certification from one account to another, you can follow a process similar to the one outlined in the context. Here’s how you can proceed:

1. Log into your school/work account (the one associated with the account you want to transfer from).
2. Add your primary certification profile (the one you want to keep) as a linked account.
3. This will migrate your certification and training progress from the old account to your primary account. Wait for the confirmation banner to display.
4. After the transfer is confirmed, you can remove the old account from your linked accounts.
5. If you wish, you can then add your school/work account to your main profile to consolidate everything.

Note: If you do not have access to a school/work account, you may need to continue using the account that contains your certifications for future exams or manage progress across both accounts.

For further assistance, it is recommended to reach out to Microsoft support directly if you encounter any issues during this process.

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References:

• I need assistence on merging my certification - Microsoft Q&A
• Microsoft AZ-500 Certificate - Microsoft Q&A
• How we get certification certificate after exam pass, didn't received from last 6 months - Microsoft Q&A
• Legal Name - Microsoft Q&A
• Microsoft old MCP ID recovery - Microsoft Q&A
• Try support - Microsoft Q&A

Answer 2

I don't have a school/work account, I have person account. so tell me how to get process?