Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Authentication Problem
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 65%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Frank C. Francisco
0
Reputation points
So, my friend can't open her account cause it says it needs a code from the authentication app, the thing is, the authentication app also needs a code which we can't get since we cannot open her account in the first place. This is a webmail account used for academic/school purpose only.
Moderator: Moved from Microsoft System Center | Other
Microsoft Security | Microsoft Authenticator
{count} votes
-
Frank C. Francisco 0 Reputation points
2026-02-22T15:42:32.2533333+00:00 She didn't connect it to any sms/number so we can't received any code in order for us to open her account. Thank you
Sign in to comment
Sign in to answer