Billing Issue

Question

I am a student at Saint-Mary-of-the-Woods College. They pay for us to have free while we are in school the Microsoft Program. I am trying to get it but am getting threats that my service will be cut off very soon. I will be pissed if you do I have all my college work on there. I really want to continue using the program but without the threats.

Kimberly Osborne

2/22/2026

Answer 1

It sounds like you're experiencing some confusion regarding your Microsoft 365 subscription as a student. Since your college provides access to Microsoft services, you should be able to use the program without interruption. Here are some steps you can take to resolve the issue:

1. Verify Your College's Program: Confirm with your college's IT department or the office responsible for student services that your Microsoft 365 subscription is active and that you are eligible for the free service.
2. Sign In to Your Account: Go to account.microsoft.com and sign in with your school email to check your subscription status. Ensure that you are using the correct credentials associated with your college.
3. Contact Microsoft Support: If you continue to receive threats about service interruption, it may be beneficial to contact Microsoft Support directly for assistance. They can help clarify your subscription status and address any issues.
4. Backup Your Work: As a precaution, make sure to back up your important college work in another location to avoid any potential loss of access.

By following these steps, you should be able to resolve the issues with your Microsoft 365 subscription and continue your studies without interruption.

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References:

• How to unsubscribe microsoft 365 account? - Microsoft Q&A
• Azure for Students - Frequently asked questions about the Azure Education Hub