Error 1317

Question

How do I fix Error 1317 on a Windows 11 desktop? I am unable to download a tax software package.

Answer 1

Dear @David Ponchak,

Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:

Run the installer with admin rights

• Find the installer file you downloaded.
• Right‑click it > select Run as administrator.

Temporarily disable “Controlled folder access” (Windows Security)

• Go to Settings > Privacy & security > Windows Security > Virus & threat protection > Manage settings > Manage Controlled folder access > turn it Off, then try the install again.

Try a Clean Boot install

• Kindly refer to the article to clean boot. How to perform a clean boot in Windows - Microsoft Support

Fix permissions on the folder shown in the issue

• Locate to the specific folder in the error message > right-click on the folder > Properties > Security tab > Advanced > Change permission > add “Everyone” > grant Full control

If the issue persists, please create a new local account and install it from there. How to create a Local account in Windows 11 - ARTICLE - Microsoft Q&A

I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.

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