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Can't print, save, export, or share as pdf

Alyssa 0 Reputation points
2026-02-22T21:43:40.54+00:00

Hello,

I can't seem to print any word document and save/export/share/convert any document into a pdf. When I try to "save as" pdf, it says that it cannot be saved. When I try to print, nothing comes up. When I try to do page setup, the window opens, but I am unable to do anything with it. When I try to share or export as a pdf, nothing happens. I have tried to restart my computer multiple times, uninstall and reinstall word document multiple times and it still doesn't to work. I am able to complete these things when I open word document on my IPAD and my iPhone. I am also able to do these things from other applications of Microsoft. It is only Microsoft Word that is not allowing me to do anything.

Microsoft 365 and Office | Word | For home | MacOS
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2 answers

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  1. John Korchok 230.1K Reputation points Volunteer Moderator
    2026-02-23T00:40:10.5833333+00:00
    1 person found this answer helpful.
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  2. Sheik Mohamed Yasar 450 Reputation points
    2026-02-23T00:56:04.0366667+00:00

    Try accessing the Word file using the Pages app and exporting it to PDF to isolate the issues.

    https://support.apple.com/en-in/guide/pages/tance1161f26/mac

    https://support.apple.com/en-in/guide/pages/tancdeedb11c/mac

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