Dism app stuck at 62.3 % how to fix it.

Question

Dism /restorehealth stuck at 62.3 % how do you fix it?

Answer 1

Hi Michael Higgins,
Welcome to Microsoft Q&A forum. I'm happy to help.

The issue "DISM" command stuck at 62.3% is not really an issue. "DISM" command with "/Online" parameter indicates that "DISM" will use online resources for its task, while the progress 62.3% indicates that DISM is currently downloading resources. This progress highly depends on your internet connection, so please be patient.

There's another option is running an In-place upgrade, it's easier to track how the progress is going.

Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Community

If you have any further questions, please don't hesitate to let me know by "Comment".

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Answer 2

Hi,

Typically, DISM stuck at 62% means it could not find the source of the recovery files.

May I know the underlying cause which prompted you to run SFC / DISM?

I’m eager to hear back and work together to find a solution.

Answer 3

If the DISM command is stuck at 62.3%, it may indicate that the tool is having trouble accessing the necessary files to complete the operation. Here are some steps you can take to try to resolve the issue:

1. Check Internet Connection: Ensure that your computer is connected to the internet, as DISM may need to download files from Microsoft Update servers to complete the repair.
2. Use a Repair Source: If your internet connection is not stable, you can specify a repair source. This can be a working Windows installation or files from a USB or DVD. Use the following command, replacing <servername> with the name of the computer you are using as a repair source:

      DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:\\<servername>\c$\windows /LimitAccess
   

3. Run DISM in Safe Mode: Boot your computer into Safe Mode and try running the DISM command again. This can help if other processes are interfering with the operation.
4. Check CBS.log: If the command continues to hang, check the CBS.log file for any errors that might indicate what is causing the issue. The log file is located at %SYSTEMROOT%\Logs\CBS\CBS.log.
5. Restart the Computer: Sometimes, simply restarting your computer can resolve temporary issues that may be causing DISM to hang.
6. Run System File Checker: After attempting to run DISM, you can also run the System File Checker tool by executing the command sfc /scannow in an elevated command prompt to check for and repair any corrupted system files.

If these steps do not resolve the issue, you may need to consider other methods of repair or consult further resources for assistance.