Not earning microsoft points

Question

Hello. I am Sebastian and i was needing help with my microsoft points. I search fast to get stuff done but my points stop logging after maybe 2-3 searches cause of a cooldown i belive if i could get some help with that that would be great.

Answer 1

Hi,

Sometimes Microsoft Rewards will stop adding points if it notices that searches are being done too quickly or over and over. This is normal. It’s just a way to make sure searches are real and not automated. When that happens, there’s usually a short cooldown before points start counting again.

Try doing your searches a bit more slowly and avoid repeating the same type of search back to back. After a little while, your points should start tracking again.

If it’s still not working even with normal searching, you can contact Microsoft Rewards Support so they can check your account here: https://rewards.bing.com/support

The support team for Bing Rewards has the essential tools and resources to investigate and fix this issue. Please note that their response time is usually within 24 hours, but it may take longer depending on the volume of tickets they receive (first come, first served). Thank you.