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The camera doesn't work, even by remote control didn't fix it

A. Ferrer 75 Reputation points
2026-02-23T01:46:19.13+00:00

The camera does not work. This morning an employer tried to help me, by remote control, but it didn't work. The error is 0xA00F4244. Normally I know how to repair it, but I said before this employer couldn't fix this error. I am very disappointed, and I am asking for your help. My laptop is a Surface 4, and the processor (in case you need to know it) is an Intel i7 11 GEN. Thank you

Windows for home | Windows 11 | Devices and drivers
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  1. nobuko c 120.8K Reputation points Independent Advisor
    2026-02-23T02:56:28.74+00:00

    Hello,

    Please try using the “Windows Camera Troubleshooter” described in the support article below.

    Camera app shows error "0xA00F4244 NoCamerasAreAttached"

    Alternatively, press the Windows key + I to open Settings.

    Go to System > Troubleshoot > Other troubleshooters, and run the Camera troubleshooter.

    Also, perform a full shutdown by holding the Shift key while selecting Shut down.

    After turning the PC back on, check whether the camera issue has been resolved.

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  2. A. Ferrer 75 Reputation points
    2026-02-23T01:48:28.9733333+00:00

    All you told me is it's already done; still the same problem, it doesn't work

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