No me aparece el código que necesito

Question

Estoy prácticamente seguro que registre mi ig en la app, por que me pide el código, pero cambie de celular y cuando inicie sesión en la app no me aparece el código de ig, solo el de mi cuenta Microsoft, hay alguna manera de recuperar ese código o doy por perdida mi cuenta de ig?

Pd: ya intente la selfie de verificación

Answer 1

It seems that you are having trouble receiving the verification code for your Instagram account after changing your phone. Unfortunately, I cannot provide specific recovery steps for Instagram accounts. However, if you are using Microsoft Authenticator for verification, you might want to ensure that your account is properly set up in the app. Here are a few general suggestions:

1. Check App Settings: Make sure that the Microsoft Authenticator app is set up correctly with your Instagram account. You may need to re-add your Instagram account if it was not transferred to your new phone.
2. Use Backup Codes: If you have backup codes from Instagram, you can use those to log in.
3. Contact Instagram Support: If you cannot recover your account, consider reaching out to Instagram support for assistance.

For further assistance with Microsoft accounts, you can refer to the recovery options available through Microsoft.

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References:

• How end users can perform account recovery in Microsoft Entra ID
• How end users can perform account recovery in Microsoft Entra ID