repeated configures

Question

kindly resolve i have open the world file issue the login all portal

Answer 1

Hello, In Word, check File > Account to confirm you’re signed in correctly. Update Word via File > Account > Update Options > Update Now.

Is there any error message showing? What exactly happen when you're trying to open it?

Answer 2

It seems you are experiencing issues with logging into Microsoft Word and possibly other Microsoft 365 applications. If you are being prompted to log in repeatedly, you can try the following steps to resolve the issue:

1. Close all Office applications: Make sure that all instances of Word, Excel, Outlook, etc., are closed.
2. Navigate to the following directory: C:\Users\YourUserName\AppData\Local\Microsoft (replace YourUserName with your actual username).
3. Remove the following folders: Delete the folders named identitycache and oneauth. This can help clear any cached login information that might be causing the repeated login prompts.

After performing these steps, reopen your Office applications and see if the issue persists. If you continue to have trouble, consider checking your account settings or contacting your IT support for further assistance.

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References:

• How to fix the issue with MS Office asking you to log in every time you open an Office app - Microsoft Q&A
• Customer Support Portal - Troubleshoot Microsoft Identity Platform login
• User doesn't have permissions to log in to the network
• I have a Microsoft business account and I am the admin and the only user registered under this account. I can't log in because I have replaced my phone and the authenticator doesn't work. - Microsoft Q&A
• You cannot open file shares or Group Policy snap-ins on a domain controller