I want a refund for my 365 subscription

Question

i have made cancel for 365 subscription due to non-actual using

can you refund money for this period because i will not use it

Answer 1

Hello,

Please sign in to the following link using your Microsoft account:

https://account.microsoft.com/services/microsoft365

Locate your subscription and select "Manage". Then proceed with the refund.

For more details, please refer to：https://support.microsoft.com/account-billing/%E5%A6%82%E4%BD%95%E8%8E%B7%E5%BE%97-microsoft-%E8%AE%A2%E9%98%85%E7%9A%84%E9%80%80%E6%AC%BE-67dca30b-b323-44d5-acc2-e02f9902c472

Answer 2

To request a refund for your Microsoft 365 subscription after cancellation, it depends on the type of billing account you have:

1. If you have an MCA billing account type: You can receive a prorated refund if you cancel within seven days after the start or renewal of your subscription. If you cancel within this time frame, the prorated amount is typically credited or returned within one to two days.
2. If you have an MOSA billing account type: You can also receive a prorated credit or refund if you cancel after starting or renewing your subscription. This amount is either credited towards your next invoice or returned in the next billing cycle.

If you have missed the seven-day window or if you need further assistance, you may want to contact Microsoft Support directly for help with your refund request.

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References:

• Cancel your subscription in the Microsoft 365 admin center
• How I calculate the refund for cancellations?