AZ104 certificate

Question

I passed my AZ-104 on 14th Feb But still cannot see the cert to download under activity--> Credentials ---> Certificate.

Please help ..

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Mod moved from : Azure Advisor

Answer 1

If you have passed your AZ-104 exam but cannot see the certificate in your Microsoft Certification Dashboard, there are a few steps you can take:

1. Check Your Certification Dashboard: Ensure that you are logging into the correct Microsoft account that you used to register for the exam. Sometimes, users have multiple accounts and may log into the wrong one.
2. Review Credential Requirements: Make sure that you have met all the requirements for the certification. If the certification requires passing multiple exams, you will not receive the certificate until all required exams are passed.
3. Contact Support: If you still cannot see your certificate after verifying your account and requirements, you should contact Microsoft Certification support for assistance. You can submit a support request through the Microsoft Credentials Support page.

Following these steps should help you resolve the issue with accessing your AZ-104 certificate.

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References:

• AZ-104 Exam Completed but Certificate Not Visible in My Microsoft Account - Microsoft Q&A
• Missing Exams or Certifications