j ai supprime une adresse mail et elle me bloque la nouvelle adresse

Question

j ai supprime une adresse mail j en est creer une autr et du coup elle ne fonctionne pas car l ancienne reaparai par moment

Answer 1

If you have deleted an email address from your Microsoft account and created a new one, the old address may still appear as an alias in some situations. Unfortunately, once an alias is removed, it cannot be reused or associated with any Microsoft account again. This could lead to confusion if the old address is still showing up in your account settings or when trying to send or receive emails.

To resolve this issue, you can try the following steps:

1. Check your account settings: Ensure that the old email address is completely removed from your account.
2. Set a new primary email: Make sure your new email address is set as the primary email in your Microsoft account settings.
3. Contact Microsoft support: If the issue persists, reaching out to Microsoft support may provide further assistance in resolving any lingering issues with the old email address.

For more detailed guidance, you can refer to the Microsoft support documentation regarding email aliases and account management.