Hotmail was hacked and emails deleted. How do I restore?

Question

My hotmail password was breached and someone deleted all my emails in my hotmail inbox on saturday.

"Recover items deleted from this folder option" in deleted items doesnt give me the option to recover emails older than saturday.

What can i do to get my inbox recovered ?

Answer 1

Hey there! Nice to meet you!

Unfortunately, if you can't find your deleted emails under both folders "Deleted items folder" and "Recoverable Items folder/Recover items deleted from this folder.", I'm afraid this means that your emails are permanently deleted from the server, and they can no longer be recovered.

You may also check this link for reference: https://support.microsoft.com/office/recover-and-restore-deleted-items-in-outlook-49e81f3c-c8f4-4426-a0b9-c0fd751d48ce#picktab=web

Thank you for your understanding.

Best regards,

Darhyl

Answer 2

To recover deleted emails from your Hotmail account, you can follow these steps:

1. Check the Deleted Items Folder: Since you mentioned that you already looked for the "Recover items deleted from this folder" option, ensure that you have checked the Deleted Items folder thoroughly. Emails deleted from the inbox typically go here first.
2. Use the Recovery Form: If the emails you want to recover are older than what is available in the Deleted Items folder, you may need to use the official recovery form provided by Microsoft. This form is designed for situations where emails have been deleted and are not recoverable through the usual methods. You can access it at Microsoft account recovery page.
3. Contact Microsoft Support: If you are unable to recover your emails using the recovery form or if you encounter issues, contacting Microsoft Support may be necessary. They can assist you further with account recovery and may have additional tools to help retrieve your deleted emails.
4. Monitor Account Activity: After regaining access to your account, check for any unauthorized changes or settings. It’s crucial to secure your account by changing your password and enabling two-factor authentication (2FA) if you haven’t already done so.
5. Inform Contacts: If your account was hacked, inform your contacts about the situation to prevent them from falling victim to any phishing attempts that may arise from your compromised account.

Following these steps should help you in attempting to recover your deleted emails from your Hotmail account.

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References:

• Recover deleted messages in a user's mailbox in Exchange Server
• Recover deleted messages in a mailbox in Exchange 2013