Check subscription payment account

Question

我有一個帳號每個月都在扣款訂閱microsoft
但我查不到訂閱資訊，現有的帳號都顯示訂閱已終止
請協助查找訂閱資訊

我的聯繫電話 :<Mod remove PII>
email : <Mod remove PII> @gmail.com

Answer 1

To check your subscription payment account for Microsoft services, you can follow these steps:

1. Sign in to your Microsoft Account: Go to account.microsoft.com and log in with the email associated with your subscription.
2. Check Services & Subscriptions: Once logged in, navigate to the "Services & subscriptions" section to view your active subscriptions and their statuses.
3. Contact Support: If you see that your subscriptions are showing as terminated but you are still being charged, it is best to contact Microsoft Support directly for assistance. You can reach them through the support page by selecting the option to chat with a support agent or by calling them directly.

Please ensure that you have your account details handy when contacting support for quicker assistance.

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References:

• Resolve a past-due balance for your pay-as-you-go Azure subscription
• Microsoft 365