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Cannot associate my Visio product key to my Microsoft account

BILL GIANGRANDE 0 Reputation points
2026-02-23T12:01:48.5466667+00:00

Hello, I purchased a Visio Professional 2024 lifetime license through a software vendor (not directly from Microsoft). I have a license key and still have my email receipt and notice with the product key. I have been using Visio since my purchase. Today when I open Visio it says MICROSOFT VISIO LTSC PROFESSIONAL 2024 PREVIEW HAS EXPIRED.

Windows for home | Windows 11 | Apps
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  1. ppavle 5,190 Reputation points Volunteer Moderator
    2026-02-23T12:37:15.0533333+00:00

    Office LTSC Professional Plus is a volume license. Are you sure that software vendor sold you proper licence? Contact them.

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