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I appear to have successfully activated office home 2024 on my macbook air. When I go to open any one of the apps I get an error indicating the app “quit unexpectedly”.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Microsoft sometimes routes non-subscription Office installs through the subscription portal. Running the license uninstaller cleared old activation data, allowing Office Home 2024 to install and activate with your Microsoft account. I’m glad you got it working.
Hello,
Did you install Office from the official Microsoft source? I suggest ensuring your macOS is supported, restarting your Mac, and if needed, uninstalling and reinstalling Office from https://www.microsoft.com/microsoft-365/get-started-macos
Thanks for the reply. It was from an official source, the MacOS is supported, and restart was attempted. I was finally able to get through to live chat support after navigating a labyrinth clearly designed to discourage non-subscription users from accessing support. The solution involved downloading a license uninstaller then reattempting download from the “subscriptions” port of the Office365 page even though I don’t have a subscription.