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After activation of office home 2024 on macbook air the apps “quit unexpectedly"

Andrew Wedgwood 20 Reputation points
2026-02-23T13:39:04.5533333+00:00

I appear to have successfully activated office home 2024 on my macbook air. When I go to open any one of the apps I get an error indicating the app “quit unexpectedly”.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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  1. Arlene D 30,460 Reputation points Independent Advisor
    2026-02-23T19:37:09.1633333+00:00

    Microsoft sometimes routes non-subscription Office installs through the subscription portal. Running the license uninstaller cleared old activation data, allowing Office Home 2024 to install and activate with your Microsoft account. I’m glad you got it working.

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  1. Arlene D 30,460 Reputation points Independent Advisor
    2026-02-23T14:22:50.76+00:00

    Hello,

    Did you install Office from the official Microsoft source? I suggest ensuring your macOS is supported, restarting your Mac, and if needed, uninstalling and reinstalling Office from https://www.microsoft.com/microsoft-365/get-started-macos


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