Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi @Brian Mortensen,
Thank you for posting your question in the Microsoft Q&A forum.
Regarding your request to remove the domain from another tenant, this action cannot be completed directly through the forum.
To verify your domain ownership and check whether the domain can be detached from the other tenant, you will need to open a support ticket from your own Microsoft 365 tenant. Only the official Microsoft Support team has the necessary permissions and backend tools to process domain‑related issues.
A Microsoft technical support engineer will be able to:
- Verify the domain ownership on the backend
- Review the tenant configuration
- Perform a remote troubleshooting session if needed
- Run backend synchronization tools
- Escalate the case to a specialized engineering team if deeper investigation is required
Please note: Forum moderators do not have any control over removing/detaching a domain from a tenant. This can only be handled by Microsoft Support due to security and ownership verification requirements.
The Global Admin should create a service request with Microsoft support to get advanced technical assistance and diagnostics. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.
For additional assistance, use this link to find the appropriate contact number: Global Customer Service phone numbers - Microsoft Support
Thank you again for your time and understanding. While this initial response may not resolve the issue immediately, I’d like to gather more details so I can assist you more effectively.
I really appreciate your patience, and I’m here to help. Looking forward to your response.
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