I want my money back

Question

Hello. I can see you can transfer my money. And I don’t want to have Windors 365 anymore. I have not agree to that.

Answer 1

If you pay Microsoft directly for the Microsoft 365 subscription, not through Apple Pay, on the link below, the steps are provided to check your eligibility for a refund and to cancel the Microsoft 365 subscription.

https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

If you pay through Apple Pay, you will need to cancel the subscription through Apple Pay.

https://support.microsoft.com/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

Answer 2

If you want to cancel your Microsoft 365 subscription and request a refund, you will need to contact Microsoft Support directly. Here are the steps you can follow:

1. Visit the Microsoft Support website.
2. Sign in to your Microsoft account associated with the subscription.
3. Select the product you need help with (in this case, Microsoft 365).
4. Click on "Get Help" and describe your issue.
5. Choose the option to chat with a support agent or request a call back.

Make sure to explain that you did not agree to the subscription and would like a refund. The support team will be able to assist you further with your request.

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References:

• Can I speak to someone? -- Billing issues - Microsoft Q&A Help!
• Request a refund - Microsoft Q&A