Ponowna aktywacja licencji RDS User CAL

Question

Dzien dobry rozmawialem na czacie i probowano mi pomoc przez co zmienil mi sie identyfikator serwera licencji:
XXXX-XXXXX-XXXX
Identyfikator produktu: XXXX

Dziękuję

Jesli to istotne podaje do analizy numer zgłoszenia w czacie: 22222

Answer 1

Hi, it is nice to hear from you.

From your description, it sounds like you are currently working with support to troubleshoot an RDS licensing issue. If you have any specific questions or can share what information you are looking for from the community, please feel free to let us know so we can better assist you.

Thank you for sharing your concern with us, and I hope you have a great day.

Note: This answer has been translated using a translation tool. Please note that there may be grammatical or semantic errors. Thank you for your understanding. If there is any unclear part of the answer, please leave it in the comments and we will get back to you as soon as possible. 

Answer 2

To reactivate your RDS User CALs after a change in the license server ID, you will need to follow the migration process for your Remote Desktop Services Client Access Licenses (RDS CALs). Here are the general steps you can take:

1. Identify the Migration Method: Determine how you want to migrate your RDS CALs. You can do this automatically, via a web browser, or by telephone.
2. Gather Required Information: You will need your new license server ID, the product identifier, and any relevant license codes or agreement numbers associated with your RDS CALs.
3. Use the Migration Wizard: If you are using the automatic connection method, you can follow the prompts in the migration wizard to enter the necessary information and complete the migration.
4. Manual Removal: If your previous license server is no longer functioning, ensure that you manually remove the RDS CALs from that server after completing the migration process.
5. Keep Records: Make sure to keep a copy of the license key pack ID generated during the migration process for future reference and support.

If you encounter any issues or need further assistance, consider reaching out to Microsoft support with your case number for more personalized help.