No sound - Desktop / Windows 11 Home / Samsung Monitor LS27D36xG ~ connected via a HDMI cable

Question

Dell Slim Desktop ECS1250 - Intel Core Ultra 5-225 Processor, 16GB Memory, 512GB M.2 SSD, Windows 11 Home / Samsung Monitor LS27D36xG ~ connected via a HDMI cable - No sound ?

Answer 1

Screenshot of the devices under the Sound Video and Game Controllers category in Device Manager 03-03-2026.png

Screenshot of the Playback tab of the sound options 03-03-2026.png

Answer 2

Hi. I'm David, and I'm happy to help you.

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Please share a screenshot of the devices under the "Sound, Video and Game Controllers" category in Device Manager.

1. Press "Windows + X" and select "Device Manager";
2. Expand "Sound, Video and Game Controllers".

Use the shortcut "Windows + Shift + S" to use the screenshot tool.

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Also, share a screenshot of the "Playback" tab of the sound options.

1. Press "Windows + R", type mmsys.cpl and press Enter;
2. Select the "Playback" tab and take the screenshot.

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I await your reply.

Answer 3

If you are experiencing no sound on your Samsung monitor connected via HDMI to your Dell Slim Desktop running Windows 11, there are several troubleshooting steps you can take:

1. Check Audio Output Settings: Ensure that the correct audio output device is selected. Right-click on the speaker icon in the system tray, select "Sounds," and then go to the "Playback" tab. Make sure your Samsung monitor is set as the default device.
2. Update Audio Drivers: Outdated or missing audio drivers can lead to sound issues. You can update your audio drivers through Windows Update or by visiting your device manufacturer's website to download the latest drivers.
3. Check HDMI Connection: Ensure that the HDMI cable is securely connected to both the monitor and the desktop. Sometimes, a loose connection can cause audio issues.
4. Run Audio Troubleshooter: You can run the audio troubleshooter by going to Settings > System > Troubleshoot > Other troubleshooters, and then selecting the audio troubleshooter.
5. Verify Monitor Settings: Check the settings on your Samsung monitor to ensure that the volume is turned up and not muted.

If these steps do not resolve the issue, you may need to consider other hardware or configuration problems.

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References:

• How to fix this. no audio device is installed - Microsoft Q&A
• My audio inputs and outputs suddenly disappeared, how do i fix this? - Microsoft Q&A