a-nHi I sat take my Azure Data fundamentals exam but Pearson informed me to reschedule

Question

1. Hi Team - hope you are doing good. Today at 6.15pm to 7.20PM IST i had scheduled my Azure AI fundamentals exam, unfortunately i was stopped with the Pearson Vue with queue from 68 to 35th position, finally ending up with rescheduling exam link which is same link for my microsoft learn login. https://docs.microsoft.com/users/me/certifications?wt.mc_id=pvue_msft_webpage_wwl%20
2. Unable to find reschedule option after running the link. kindly help me on how to proceed with recsheduling exam.

Answer 1

Hi Team - Issue was with the queue of Pearson team who didnt connect even after waiting for 1hr before logining into exam instead they shared to reschedule the exam again but i do not see any such options

Answer 2

To reschedule your Azure AI Fundamentals exam, you can do so through your certification dashboard. Here are the steps you can follow:

1. Log in to your Microsoft certification dashboard.
2. Navigate to your scheduled exams.
3. Look for the option to reschedule your exam. If you do not see this option, ensure that you are logged in with the correct account that you used to schedule the exam.
4. If you continue to experience issues, you may need to contact Pearson VUE support for assistance.

Additionally, please remember that you must reschedule or cancel your exam at least 24 hours before the scheduled appointment to avoid forfeiting your exam fee.

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References:

• An Important Update on Microsoft Training and Certification
• Exam reschedule and cancellation policy