How to get my Microsoft Account Login when the find account options do not work

Question

I have an active subscription for 365. I am unable to locate the login for that account. I have called support multiple times but the automated systems continues to point me to help.microsoft which does not fix my problem. I have exhausted all of my options. This appears to only be solvable by talking to a human being which doesn't seem like an option while going through the automated system.

Answer 1

Hello, CS.

If you don't remember which account you subscribed to, then check in the "Subscriptions" settings of each of your accounts.: https://account.microsoft.com/services

And also in the "Order history" section: https://account.microsoft.com/billing/orders

In which account the 365 subscription will be displayed, then the account login is the same.