I didn’t subscribe.

Question

I did not subscribe, but I have been charged $1.99 monthly since October.

Answer 1

Could you please provide detailed instructions on how to contact the support team?

Answer 2

If you have been charged $1.99 monthly since October and did not subscribe, it is important to investigate the charges. You can check your Microsoft account to see if there are any active subscriptions linked to your account. If you find that you did not authorize these charges, you should contact Microsoft Support for assistance in resolving the issue and potentially disputing the charges.

To contact Microsoft Support, you can visit their support page and follow the prompts to chat with a support agent or request a callback. They will be able to access your account information and help you address the billing issue.

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References:

• Can I speak to someone? -- Billing issues - Microsoft Q&A Help!
• Have been billed multiple times on multiple charge cards for renewal - Microsoft Q&A