How do I correct the site key on Captcha

Question

how do I fix error for site owner: invalid site key

Answer 1

Hello Michelle Dillard, welcome to Microsoft Q&A forum.

This appears to be related to Google reCAPTCHA configuration rather than Windows/Microsoft. The "invalid site key" error typically involves site key/domain settings in Google's reCAPTCHA system.

If you're a visitor, contact the website owner. If you're the website owner/developer, you should reach out to Google reCAPTCHA support or web development communities.

I hope this helps point you in the right direction.

Answer 2

To correct the error for the site owner indicating an invalid site key on a CAPTCHA, you should follow these steps:

1. Verify Site Key: Ensure that the site key you are using is correct. This key is provided when you register your site with the reCAPTCHA service. If you have multiple keys, make sure you are using the one associated with your domain.
2. Check Domain Settings: Make sure that the domain you are using matches the domain settings in your reCAPTCHA configuration. If you are testing locally, ensure that your local domain is included in the reCAPTCHA settings.
3. Update Your Code: If you have changed your site key or domain, update your code to reflect these changes. This includes updating the key in your HTML or JavaScript where the reCAPTCHA is implemented.
4. Clear Cache: Sometimes, caching issues can cause old keys to persist. Clear your browser cache or try accessing your site in incognito mode to see if the issue persists.
5. Test in Different Environments: If you are testing in a development environment, ensure that the reCAPTCHA keys are set up for that environment as well.

If you continue to experience issues, consider re-registering your site with the reCAPTCHA service to obtain a new site key and secret key.

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References:

• Using a CAPTCHA to Prevent Bots from Using Your ASP.NET Web Razor) Site
• Integrate reCAPTCHA service with Customer Insights - Journeys forms
• Error when you try to access a site by using HTTPS: Page cannot be displayed
• Manage website authentication key
• Site Checker configuration issues