I am unable to enable my audio on the pc I set up

Question

My sound isnt working. Even with volume at 100 I cannot hear anything. I have restarted it multiple times without avail.

Answer 1

Hi, good day!

When was the last time it worked properly?

Have you made any changes to your computer recently?

Have you tried the methods suggested by AI?

Are you using built-in or external speakers?

What is the exact make and model of your computer

Press Windows key+R to open Run then type: msinfo32

Press Enter

Please take a screenshot of the resulting window and post it in your next response?

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Please try to visit your manufacturer's support page and download the latest Audio there.

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Answer 2

If you're unable to hear sound from your PC, here are some troubleshooting steps you can follow:

1. Check Audio Device: Ensure that your audio device is properly connected. If you are using a USB audio device, try connecting it to a different USB port.
2. Device Manager: Open Device Manager and check if your audio drivers are installed and functioning properly. You may need to update or roll back your audio drivers.
3. Audio Services: Make sure that the Windows Audio service is running. You can check this in the Services dialog box found in the Control Panel under Administrative Tools.
4. Volume Control: Double-check that the volume is not muted and is set to a reasonable level. Some audio headsets have physical volume controls that might be turned down.
5. Troubleshooter: Run the Playing Audio troubleshooter from the Settings app under System > Troubleshoot > Other troubleshooters to see if it can identify and fix the issue.
6. Sound Control Panel: Right-click the sound icon in the taskbar, select "Sounds," and ensure that the correct playback device is set as default. You can also check for disabled devices by right-clicking in the Sound Control Panel and selecting "Show disabled devices."

If these steps do not resolve the issue, you may want to consult additional resources or support for your specific audio device.