PC meets requirments for Windows 11 but Windows Update still shows system requirements error message.

Sean Neary 161 Reputation points
2021-10-05T20:17:21.037+00:00

Hi, so here's what's going on. My PC originally did not meet requirements because the TPM module was not enabled in the BIOS. I also was on a local account and not a microsoft account when I initially tried to update. However, after enabling TPM and begrudgingly linking my PC to my microsoft account, Windows Update is still convinced that my PC doesn't meet systems reqs. I ran the PC Health Checker program and here are the results. 3T5lzDQ

And here is the error message the Windows Update shows me. 137875-screenshot-2021-10-05-161509.png

I have rebooted the PC several times and I have also run the Windows Update troubleshooter a few times to try to reset Windows Update but no luck so far. Please let me know if you have any guidance.

137809-pchealthcheck.png

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Evan Sidhu 286 Reputation points
    2022-03-31T00:46:43.593+00:00

    Open an Administrator: Command Prompt windows and enter this command: schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" then wait about 5 minutes or so and reopen Windows Update and the compatibility messages should match.
    NOTE: The task is scheduled to run on its own eventually, this command just schedules the task to run immediately. Also make sure you run the Command Prompt as an Administrator

    35 people found this answer helpful.

  2. Josse Kuhlmann 261 Reputation points
    2021-10-16T21:22:37.243+00:00

    I got the same problem. Enabled TPM in my BIOS. After that the PC Health Check said my pc is meeting the requirements.

    After a bit of trying i found that for me it helpt to go to your "Windows Insider Program" settings and then Choose the channel you want to recieve from. And then choose Beta (recommended) After re-searching for the Windows Update it was downloading the windows 11 update :)

    4 people found this answer helpful.

  3. Limitless Technology 39,501 Reputation points
    2021-10-06T11:17:42.077+00:00

    Hi there,

    Have you tried the latest PC Health Check app?
    If not get it from here https://www.microsoft.com/en-us/windows/windows-11-specifications

    Many users have stated this and the information in the PC health check app is correct. If you have checked up on all the requirements like processor too then you can use the update assistance tool to get the Windows 11. Make sure you have 8th gen processors.

    Windows 11 supported Intel processors
    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    --------------------------------------------------------------------------------------------------------------------------------------

    If the reply is helpful, please Upvote and Accept it as an answer

    1 person found this answer helpful.

  4. Kapil Arya 7,936 Reputation points MVP
    2021-10-06T11:58:30.76+00:00

    This is a known issue and hopefully it should be fixed soon.

    As you get This PC meets Windows 11 requirements with PC Health Check app, then you can try manual upgrade using my community guide:

    https://answers.microsoft.com/en-us/windows/forum/all/upgrade-from-windows-10-to-windows-11-using-iso/cc730f52-cd85-45d6-8b52-c10d3ff2d67e

    1 person found this answer helpful.

  5. Nathaniel Smith 5 Reputation points
    2023-03-02T13:44:01.84+00:00

    For anyone who wants a real fix without having to enable preview builds, simple solution.

    1. Open Settings
    2. Go to Update and Security
    3. Go to Troubleshoot
    4. Go to Additional Troubleshooters
    5. Select Windows Update from the list

    Just let it run and then reopen windows update and it will be fixedUser's image

    1 person found this answer helpful.