PC meets requirments for Windows 11 but Windows Update still shows system requirements error message.

Sean Neary 156

Hi, so here's what's going on. My PC originally did not meet requirements because the TPM module was not enabled in the BIOS. I also was on a local account and not a microsoft account when I initially tried to update. However, after enabling TPM and begrudgingly linking my PC to my microsoft account, Windows Update is still convinced that my PC doesn't meet systems reqs. I ran the PC Health Checker program and here are the results. 3T5lzDQ

And here is the error message the Windows Update shows me.

I have rebooted the PC several times and I have also run the Windows Update troubleshooter a few times to try to reset Windows Update but no luck so far. Please let me know if you have any guidance.

Josse Kuhlmann 246 Reputation points

2021-10-16T21:21:57.473+00:00

I got the same problem. Enabled TPM in my BIOS. After that the PC Health Check said my pc is meeting the requirements.

After a bit of trying i found that for me it helpt to go to your "Windows Insider Program" settings and then Choose the channel you want to recieve from. And then choose Beta (recommended) After re-searching for the Windows Update it was downloading the windows 11 update :)
Simon Larsson 16 Reputation points

2021-10-27T17:46:35.423+00:00

Thank you, for helping me and many other!
Kristóf Nalesnyik 101 Reputation points

2021-11-08T20:15:28.91+00:00

Thanks, this helped me too.
Dave Knadler 6 Reputation points

2021-11-16T19:28:14.197+00:00

Another thanks from me. I'm always amazed at all the dumb little roadblocks MS builds into every freaking upgrade. Would it have killed them to mention this in a more prominent way? Sheesh.
Jensen Phoon 1 Reputation point

2021-11-18T11:56:55.837+00:00

Thanks man, this help me alot
Cameron Burroughs 1 Reputation point

2021-11-21T17:00:59.447+00:00

Thank you... this saved me tons of aggravation !!!
Jen Fajardo 1 Reputation point

2021-12-13T10:14:08.23+00:00

Thank you for sharing. Of all the tutorials that I followed, this is the only one that worked on me.
Chief Notel 6 Reputation points

2021-12-15T02:35:36.79+00:00

Thanks saved me a headache
Rithwik Chhugani 1 Reputation point

2022-01-05T02:35:52.623+00:00

Perfect!! On spot solution. Worked like a charm for me. Thanks.
Neeraj K S 1 Reputation point

2022-01-14T02:43:48.197+00:00

Same problem for me too
Joy S 1 Reputation point

2022-01-30T01:08:18.433+00:00

This worked for me, too, but I also had to turn on "Optional diagnostic data" to be sent to Microsoft. I had to go back and "re-check" for the Win11 update a couple times, but it finally started downloading on its own.
Simon Raad 1 Reputation point

2022-02-01T22:09:43.74+00:00

Thank you - worked perfectly
Jim Courtney 6 Reputation points

2022-02-17T22:33:50.977+00:00

Great thanks!!!
Joe 1 Reputation point

2022-02-21T02:45:43.06+00:00

Awesome! Thank you!
minli soon 1 Reputation point

2022-03-01T14:08:18.373+00:00

WOW! Thank its works
Cesar Gallardo 1 Reputation point

2022-03-13T01:01:11.497+00:00

IT WORKED!
To be fair, it did not work for me right away. But then I read a few other replies below that said to wait a few hours and then try again. Well, I did just that and it worked about 4 hours later. Thank you for the suggestion.
Evan Sidhu 281 Reputation points

2022-03-31T00:48:52.053+00:00

Open an Administrator: Command Prompt windows and enter this command: schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" then wait about 5 minutes or so and reopen Windows Update and the compatibility messages should match.
NOTE: The task is scheduled to run on its own eventually, this command just schedules the task to run immediately. Also make sure you run the Command Prompt as an Administrator
Diarmid Baillie 71 Reputation points

2022-04-17T19:42:04.083+00:00

I have the same issue. I tried this too. Sadly it didn't help. Thanks all the same.
skm444 6 Reputation points

2022-07-26T03:01:27.14+00:00

This did it for me! Thanks for the help.
Martin 1 Reputation point

2022-08-24T08:35:06.217+00:00

This helped me too.
First I had to get into my BIOS to enable the TPM.
After that I still had this problem, even though the PC health said I could get it.
Did this next in the administrator Command Prompt.
Now I can get Windows 11.

Thanks Evan
Sylvia Fae 1 Reputation point

2022-09-08T14:14:19.82+00:00

Thank you so much!
Matt 1 Reputation point

2022-09-12T01:37:45.3+00:00

it didnt work for me
Alain Zheng 1 Reputation point

2022-09-20T01:38:21.137+00:00

Thank you so much! A real lifesaver.
Joachim Nybo 1 Reputation point

2022-09-30T12:21:24.04+00:00

Thank you. It worked and it took around 5 minutes after the command in CMD.
Rafael orfanou 1 Reputation point

2022-10-14T23:42:22.303+00:00

Thank you. It worked :)
MichaelDiBenigno-1002 1 Reputation point

2022-10-18T07:36:26.057+00:00

Thank you!!!
Asrar Ben 1 Reputation point

2022-10-18T19:09:43.26+00:00

Mine said access is denied. But I was able to see what time it was scheduled to come on. Tomorrow at 4 am. I don't know why the code didn't work for me. Guess I'll just wait.
Tim Malecki 1 Reputation point

2022-12-19T04:57:37.99+00:00

Command didn't work for me ("access denied" error) but I went to Task Scheduler and found the "Microsoft Compatibility Appraiser" task and I ran it there and the it all worked; Windows 11 available afterward. thank you!!
Tamas Borbas 1 Reputation point

2022-12-22T13:57:58.55+00:00

I had the exact same symptoms and tried all the suggestions but non of them helped (thanks for them anyway, they worth a try). What solved it to me: I had to increase the size of my EFI system partition!

It had 99 MBs but it was almost full. After increasing its size to 200 MB I was able to upgrade (probably less would have been enough but I had space before the partition :-) ).
Malcolm Mercieca 1 Reputation point

2023-01-04T02:57:40.96+00:00

Thanks dude. most appreciated.
Dave 0 Reputation points

2023-02-24T17:45:58.57+00:00

I too am not having success upgrading to Windows 11. My PC Health Check shows that all of the requirements are satisfied, however, the upgrade still cannot be completed. I implemented the resolution recommended above by Josse Kuhlmann above to join the Windows Insider Program. After my next Win11 upgrade attempt, I received the error message in the image below. Then I implemented the resolution mentioned on this site recommended by Microsoft, which deletes fonts to make more space for the system-reserved partition, which has resolved the problem for some people, but that did not resolve my Win11 upgrade issue. Any suggestions other than downloading the Windows 11 ISO file to a USB for a fresh install that reformats the hard drives, or the other alternative that has worked for some people, which is to buy a suitable partition software that would allow you to expand the "system reserved partition" on your drive?
Evan Sidhu 281 Reputation points

2023-02-24T20:36:03.31+00:00

Have you tried doing what Tamas mentioned above earlier and increased the size of the efi system partition?

16 answers

Evan Sidhu 281 Reputation points

2022-03-31T00:46:43.593+00:00

Open an Administrator: Command Prompt windows and enter this command: schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" then wait about 5 minutes or so and reopen Windows Update and the compatibility messages should match.
NOTE: The task is scheduled to run on its own eventually, this command just schedules the task to run immediately. Also make sure you run the Command Prompt as an Administrator
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34 people found this answer helpful.
Break 1 Reputation point

2022-07-19T02:11:48.957+00:00

You rock! This worked 100! and honestly the windows insider program options seemed like bait, didn't want to give in to that

Jeremy 10 Reputation points

2023-01-12T00:01:05.9866667+00:00

Also can just open Task Scheduler from Start menu and find "Microsoft Compatibility Appraiser" in the list of scheduled tasks, and click run.

For those who might not feel comfortable with command prompt.

Aleksander 0 Reputation points

2023-01-17T22:25:34.0066667+00:00

Thank you, this worked!

Ghoulie Yves 0 Reputation points

2023-01-25T23:19:51.93+00:00

Thanks so much, this was the only option that worked for me. Cheers! :)

Solace‏‏‎ 5 Reputation points

2023-02-07T10:30:36.3633333+00:00

I got ERROR: Access is denied.

after I ran this command, any solution?

Evan Sidhu 281 Reputation points

2023-02-07T20:26:22.9166667+00:00

Make sure to run as administrator

Sam Pahari 0 Reputation points

2023-02-09T23:10:10.9166667+00:00

work's like magic

Tom Stoneberg 0 Reputation points

2023-02-09T23:44:09.4+00:00

Thanks, This worked great.

roberto erb 0 Reputation points

2023-02-16T03:15:08.89+00:00

This worked!! Thanks.

Adlai Brown 0 Reputation points

2023-03-04T20:23:31.8233333+00:00

All you have to do is hold the windows key and press R. This will bring up the run command prompt window. Just copy this text: schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser Paste it in the run box that you opened and hit enter. Wait 5 mins and run windows update again. Voila! Thanks to Evan Sidhu for the great solution!

Yaroslav 0 Reputation points

2023-06-15T14:17:49.02+00:00

Helped.

Larissa Hecht 0 Reputation points

2023-10-28T12:49:27.1033333+00:00

that worked like a charm thank you!

Juan Carlos Yupanqui Lozano 0 Reputation points

2023-10-29T18:33:10.88+00:00

Fixed the issue, thank you!

Jochen Weidlich 0 Reputation points

2023-11-07T22:29:01.9233333+00:00

Thanks Evan,
that solved my problem.

Tricky Dicky 0 Reputation points

2023-11-20T15:41:35.32+00:00

Worked a treat, thank you!

Thusitha Kodikara 0 Reputation points

2023-11-24T05:14:20.96+00:00

Thank you. This command worked for me also.

DarkY* 0 Reputation points

2023-12-18T23:25:36.6533333+00:00

Thank you sir!!

It worked, any idea what caused the problem?

Jason Webber 0 Reputation points

2023-12-28T15:51:42.3266667+00:00

Using the "Microsoft Compatibility Appraiser" from the Task Scheduler recommended by Jeremy worked for me. Thanks!

Dynamite OP 0 Reputation points

2024-03-03T08:33:18.08+00:00

Thank you...🥰🥰 it works

David Morrison 5 Reputation points

2024-03-05T17:00:30.6466667+00:00

March 2024 this still going on, i had 2 customers with 9th and 10th gen intel systems Dell , tmp on, sb on, they thought their system was not compat for over a year , as in windows update it says not, only way to update is to manualy start it by downloading the upgrade assistand on windows 11 download page, , Microsoft wtf , no wonder windows 11 still not gaining any ground, lol
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Josse Kuhlmann 246 Reputation points

2021-10-16T21:22:37.243+00:00

I got the same problem. Enabled TPM in my BIOS. After that the PC Health Check said my pc is meeting the requirements.

After a bit of trying i found that for me it helpt to go to your "Windows Insider Program" settings and then Choose the channel you want to recieve from. And then choose Beta (recommended) After re-searching for the Windows Update it was downloading the windows 11 update :)
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4 people found this answer helpful.
austin silva 0 Reputation points

2023-06-23T19:36:29.15+00:00

Two years later and you're still helping people update their stuff nice
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Limitless Technology 39,336 Reputation points

2021-10-06T11:17:42.077+00:00

Hi there,

Have you tried the latest PC Health Check app?
If not get it from here https://www.microsoft.com/en-us/windows/windows-11-specifications

Many users have stated this and the information in the PC health check app is correct. If you have checked up on all the requirements like processor too then you can use the update assistance tool to get the Windows 11. Make sure you have 8th gen processors.

Windows 11 supported Intel processors
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

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If the reply is helpful, please Upvote and Accept it as an answer
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1 person found this answer helpful.
Mark Bodman 21 Reputation points

2021-10-06T17:27:21.427+00:00

I have the same exact problem. Yup, latest PC Health Check and even updated to ALL available patches on 10, even the optional ones just to make sure.

One additional piece of information on this: I did not have TPM or Secure Boot enabled at first. So, I did enable those, and not the PC Health Check app shows all good, but the Windows Update status still reports that the PC doesn't meet the requirements.

What is "update assistance tool"?

Limmited 1 Reputation point

2021-11-07T19:43:35.347+00:00

I had checked the application, but it said my CPU was unsupported. My Intel i5 7300HQ is apparently supported. Any fix?

Andreas Baumgarten 95,411 Reputation points MVP

2021-11-07T20:08:50.137+00:00

Hi @Limmited ,

your CPU Intel i5 7300HQ is not listed here: https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
This means you CPU is not supported with Windows 11.

Not sure which source you are referring to.

----------

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Akhil Shah 26 Reputation points

2022-04-14T03:34:23.28+00:00

Hi @RA ,

My CPU is Intel i7 7500U & is listed here: https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
This means you CPU is supported with Windows 11.
Then why I'm not able to get Windows 11 update.

Byron Holman 1 Reputation point

2022-04-22T17:05:24.787+00:00

Also check AMD too. It seems like Microsoft’s of health check doesn’t recognize all processors listed.
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Kapil Arya 7,596 Reputation points MVP

2021-10-06T11:58:30.76+00:00

This is a known issue and hopefully it should be fixed soon.

As you get This PC meets Windows 11 requirements with PC Health Check app, then you can try manual upgrade using my community guide:

https://answers.microsoft.com/en-us/windows/forum/all/upgrade-from-windows-10-to-windows-11-using-iso/cc730f52-cd85-45d6-8b52-c10d3ff2d67e
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1 person found this answer helpful.
Mark Bodman 21 Reputation points

2021-10-06T17:33:13.737+00:00

This advice for manual installation requires an "Windows Insider ID", which appears to be easy to join if you have a Microsoft Account.

Cocodrigo 6 Reputation points

2021-10-13T18:25:09.777+00:00

I have encountered the exact same issue too, as of 13 Oct. It still has not been fixed. Any word on what is occurring and when to expect it to be fixed?

Jason Ching 6 Reputation points

2021-10-15T03:19:20.72+00:00

Good to know that this is a known issue. I have stucked here, too. My exp tells me that going through the Windows Update path would be a lot easier.

I am waiting for the fix. Thanks.
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Iain A 1 Reputation point

2021-10-17T07:40:36.87+00:00

+1

I also have this issue. Enabled TPM 2.0 (AMD x570 motherboard 3700x CPU)

PC Health Check: This PC meets Windows 11 requirements

Windows Update: This PC doesn't currently meet all the system requirements for Windows 11

:S
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Iain A 1 Reputation point

2021-10-18T16:24:11.637+00:00

Edit: 24 hours later. Booted PC when getting back from work.

"This PC can run Windows 11"... I didn't change anything but at least it now agrees that the PC meets specifications. Now begins the wait for MS to push it out for me.

Thanks

ebinrock 1 Reputation point

2021-10-23T03:46:21.97+00:00

Yeah, similar situation here. Just today I upgraded my CPU from an AMD Ryzen 7 1700 to a Ryzen 9 3900X and at first, while PC Health Check said I was Windows 11 ready right away, Windows Update said I was not. Rebooted a couple of times and it showed differently. In fact, before the second reboot, I got a message on the taskbar that a reboot was needed to "activate the device" or something like that (maybe talking about the CPU?). So after that the Windows Update incompatibility message went away but it still had a message about "specific timing for when [Windows 11] will be offered can vary as we get it ready for you". No download/install button showing up yet.
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