Dear @Abhilash Dogra,
Thank you for posting your question in the Microsoft Q&A forum.
I understand you need to view PST files, but Microsoft Outlook is not available or you’re unable to access them through your Outlook account.
A PST (Outlook Data File) is designed to be opened from Outlook for Windows. Both Classic Outlook and new Outlook for Windows can work with PST files, but the experience is not the same:
Classic Outlook for Windows provides the most complete PST experience (this is typically the preferred option when you need full access to PST content).
new Outlook for Windows can open PST files, but PST support may be limited depending on the feature availability and configuration. Microsoft’s guidance indicates that opening PST files in new Outlook requires Classic Outlook to also be installed, and PST access in new Outlook is managed from Settings > Files > Outlook Data Files.
I recommend If you need the most reliable access to PST content and to work with multiple PST files, using Classic Outlook for Windows is the most complete and supported way to do so.
For detail: Open and close Outlook Data Files (.pst)
However, if Outlook cannot be used on the device, some customers consider third‑party PST viewer tools to open PST files in bulk, as our Q&A Assist advised. Please note that these tools are not provided, tested, or supported by Microsoft, so we recommend reviewing your organization’s security and compliance requirements before using any non‑Microsoft software.
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you.
Thank you for your cooperation.
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