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trying to renew my subscription but my visa card is not accepted. i got the feedback that my card number is not correct while beeing correct.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
not helping, all your recomendations are checked but i still have the same problem
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Hello,
Please make sure you are signed in to the correct Microsoft account, enter the card number exactly as issued, match the billing name and address, and confirm the card allows online transactions. If it still fails, contact your bank to check for blocked Microsoft charges and reach out to Microsoft Support via https://account.microsoft.com/servicesso billing can review the payment.