Bangladesh Phone Number Not Supported in Microsoft Account

Question

I am writing to report an issue with Microsoft Account services. When attempting to add my Bangladesh phone number for security verification, the system indicates that this country code is not supported. This prevents me from completing essential account security setup, including two-step verification and recovery options.

I respectfully request clarification on this policy and urge Microsoft to enable support for Bangladeshi phone numbers to ensure secure and inclusive access for users in this region.

Thank you for your attention. I look forward to your response.

Answer 1

Currently, the Microsoft Account services require users in certain regions, including Bangladesh, to opt-in for telephony verification. If your phone number is not supported, it may be due to the region code requiring opt-in for SMS verification. To enable support for Bangladeshi phone numbers, you would need to submit a support request to Microsoft, as this is a policy that may not be changed by individual users.

It's recommended to check for any updates or changes regarding the support for your region through the Microsoft support channels.

---

References:

• Regions That Require Opt-In for MFA Telephony Verification