Share via

Sign-in failed Error code: AADSTS5000224 Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window.

Ziqiang Zhang 20 Reputation points Microsoft Employee
2026-02-24T07:58:00.47+00:00

I encountered this issue when logging into my personal Azure account.

Error code: AADSTS5000224

Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in using: https://portal.azure.com/[tenant-id] or https://portal.azure.com/[tenant-domain].

Similar case: https://learn.microsoft.com/en-us/answers/questions/5622185/sign-in-failed-error-code-aadsts5000224-error-mess?page=0&orderby=Helpful&translated=false#answers

Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes

Answer accepted by question author
  1. Sridevi Machavarapu 22,115 Reputation points Microsoft External Staff Moderator
    2026-02-24T08:58:18.6866667+00:00

    Hello Ziqiang Zhang,

    Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access the Application in your tenant. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we worked with our engineering team to re-enable authentication for your tenant and now it's successfully reactivated.

    You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

    If the resolution was helpful, do click Accept Answer and Yes for was this answer helpful, which may help members with similar questions.

    Thank you for helping to improve Microsoft Q&A!

    0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.